Products to claim must be returned to the seller within 14 calendar days.
It is possible to send products to:

  • 14 day period applies
  • they are unused
  • neither the packaging nor the product has been damaged
  • are packed in the original packaging

The buyer sends goods for complaint at his own cost, we do not accept cash on delivery packages.
In case of non-observance of the instructions described above, the seller may reject the claim.